Getting started
What the supplier portal isThe screen where you see the tenders buyer companies invite you to, submit bids and follow the result.Read The invitation email and first sign-inYou enter the portal directly with the button in the invitation email. There is no password; on later visits you use the link sent to your email.Read Company profileYour company details, bank accounts and documents. What is required and how changes are approved.Read
Taking part in a tender
The Tenders screenAll the tenders you are invited to in a single list: summary cards, search, filters and status labels.Read Reading the tender pageWhat the Tender Details tab shows: bid deadline, ceiling, bid conditions, criteria, addenda, FAQ and documents.Read Declining the invitationIf you will not bid, decline the invitation so the buyer is not left waiting. A reason is optional and it cannot be undone.Read Filling in the pre-qualification formIn a tender with pre-qualification, you answer the buyer's questions before bidding. Once approved, you move on to the bidding stage.Read
Submitting a bid
Submitting a bid in a sealed bid tenderFilling in the bid form step by step: currency, item prices, commercial terms, bid conditions and documents.Read Updating and withdrawing a bidYou can change or withdraw your bid until the bid deadline. Both are in the My Bid tab.Read What a sealed bid means for youNeither competitors nor the buyer can see your bid until time is up. What this gives you and what to watch out for.Read Taking part in an open auctionSee the live ranking and bring your price down. Which rules apply and how the time is extended.Read New round invitationAfter opening the envelope, the buyer can call you to a new round. The round tab, the price rules and what happens if you are not called.Read
Result and afterwards
Finding out the resultDid you win, win some items, or was another supplier chosen? Where the result is and how it is announced.Read Corresponding with the buyerSend your questions about the tender to the buyer from the Messages tab. Correspondence is stored encrypted and competitors cannot see it.Read Order and invoiceIf you won a tender linked to a request, you download the order from the portal and upload your invoice from the tender page.Read Emails you receiveWhich email you receive for which event during the tender, and what to do with each one.Read TroubleshootingCommon situations when signing in, sending a bid, uploading files and withdrawing, and how to solve them.Read