Good to know
This article applies only to tenders the buyer opened from a purchase request. In a tender not linked to a request, the order and invoice run outside talep.io; the email telling you that you won says so too.
Order
- After you win, your tender page says "Your order is being prepared": the buyer company is completing its order approvals.
- When the order is ready, the order number appears on the "Purchase Order" card. Download the order as a PDF with Download PO.
Uploading the invoice
- After the order is sent to you, the Upload Invoice tab opens on the tender page.
- Choose your invoice file (PDF, JPEG or PNG).
- Enter the invoice number (for example INV-2025-001), the amount, the currency, the issue date and the due date.
- Click Send Invoice. When you see the "Invoice uploaded" message, the tab's name becomes My Invoice.
Invoice status
| Status | Meaning |
|---|---|
| Pending | The invoice reached the buyer and is waiting to be reviewed. |
| Processing | The buyer has taken the invoice into processing. |
| Paid | Payment has been made. |
| Overdue | The due date has passed and payment has not been marked yet. |
Amount mismatch
If your invoice amount does not match the winning bid amount, the tab shows the warning "Your invoice amount does not match the winning bid amount" with the difference as a percentage; the buyer company will contact you. Issue the invoice for the amount you won.
Still stuck?
Tell us what you see on screen and we will look at it together.